Privacy Policy
Effective Date: May 08, 2025
Introduction
Your privacy is important to us. This Privacy Policy outlines how we collect, use, and share your personal information when you visit our website or use our services.
Information We Collect
Personal Information:
When you book a room, sign up for our newsletter, fill out a contact form, or interact with certain features on our website, we may collect personal information such as your name, email address, phone number, and any details related to your reservation.
Usage Data:
We may gather technical information about your visit to our website, including your IP address, browser type, device used, pages viewed, referring site, and time spent on each page. This helps us understand how visitors use our site.
Use of Information
We use the information we collect to:
- Enhance our services: Understand user behavior to improve site performance and customer experience.
- Communicate with you: Respond to your inquiries, send booking confirmations, or provide updates and promotional emails if you have opted in.
- Maintain site security: Detect and prevent any unauthorized access or fraudulent activity on our website.
Information Sharing
We do not sell or lease your personal information to third parties. However, we may share information with trusted third-party providers who assist us in operating our website or delivering our services (e.g., reservation platforms, email marketing tools), only as necessary and under confidentiality agreements.
Cookies
We use cookies and similar technologies to:
- Improve your browsing experience
- Analyze how the site is used
- Personalize content based on your interactions
You may disable cookies through your browser settings; however, doing so may limit some functionality of the site.
Data Security
We implement reasonable administrative and technical safeguards to protect your information from unauthorized access, misuse, or loss. While we strive to protect your data, no system is completely secure.
Your Rights
Under Canadian privacy laws, you have the right to:
- Request access to the personal data we hold about you
- Ask for corrections to any inaccurate information
- Withdraw consent where applicable
- Request deletion of your data, subject to legal requirements
To exercise these rights, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any revisions will be posted on this page along with the updated effective date. We encourage you to check back periodically for the latest version.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Email: [email protected]